Apple has become one of the most successful tech companies in the world, and its influence continues to spread across the globe.
Its presence in Ireland dates back to the 1980s, with thousands of people currently representing the company in Cork and throughout the country.
When it comes to working at Apple in Ireland, there are lots of different opportunities available both in-store and in the corporate office.
The exact roles and responsibilities vary depending on the size and complexity of the job, but all employees can expect to be part of a vibrant and challenging work environment.
Technical Support Advisor
For those looking to join the Apple Support Team in Ireland, a Technical Support Advisor role is available.
This job involves providing technical advice and customer service to users who need help with their Apple products.
This includes helping customers with software or hardware issues, setting up new devices, and resolving customer inquiries and complaints.
Job Description: The Technical Support Advisor should have excellent knowledge of Mac and iOS, as well as strong customer service skills. The job requires individuals to work both in store and remotely, and communicate with customers in a polite and professional manner.
Customer Relations Advisor
Apple is looking for a Customer Relations Advisor to join the team in Cork. The role involves being the first point of contact for customers and providing them with relevant information. Responsibilities include answering customer queries, resolving complaints and interacting with customers through chat or email.
Job Description: The ideal candidate should have strong communication and customer service skills, as well as technical knowledge about Mac and iOS products.
They should also have experience in Apple customer support, have a good understanding of customer service principles, and be able to work both independently and as part of a team.
Collaboration at Apple
At Apple, collaboration is an essential part of the working culture, no matter what team or role you are in. Employees are encouraged to challenge each other’s ideas and opinions in order to come up with the best solutions.
The company also offers great benefits, both to employees in their corporate office in Cork and those working remotely. These include access to career development programs and discounts on products, as well as flexible working environments.
Things to Consider When Moving to Ireland
If you’re thinking of moving to Ireland to work at Apple, there are a few things you should think about before taking the plunge.
It’s important to research the local area, find out what the cost of living is, and understand the specific requirements for getting a visa and work permit.
Additionally, you should make sure to budget for the moving costs, too.
Apple Reviews
If you’re considering taking a job at Apple in Ireland, it’s important to read the reviews of other people who have already worked there.
From the 722 reviews posted on Apple’s Irish site in Cork, it looks like the overall consensus is quite positive.
Employees have enjoyed the work itself, as well as the benefits offered.
However, some have criticized the difficulty of progressing out of the AppleCare team, and the lack of willingness to embrace remote working.
Apple Salaries
When it comes to salaries, the majority of reports suggest that pay is competitive at Apple in Cork.
The most recent figures suggest that the average salary for a role at Apple in Ireland is €74,127 – which is slightly above the national average.
Of course, salaries can vary depending on the size of the job and the level of experience, but the choice of roles and the great benefits package make it a very attractive employer.
Final Thoughts
Working at Apple in Ireland is a great opportunity for those looking for a challenging and rewarding challenge.
The company offers excellent benefits and salaries, as well as a collaborative working culture which encourages people to challenge each other and foster creativity.
As long as you’re willing to put in the hard work and research what’s needed, taking a job at Apple in Ireland could be the perfect opportunity for your career.